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ITaaS is About More Than Just Cloud
ITaaS, short for IT-as-a-Service, is one of the more misleading acronyms around. Because it follows the somewhat annoying “XaaS” pattern, many assume that like SaaS, PaaS, or IaaS it’s just another...
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How ITaaS is Reviving the Service Catalog
The service catalog hasn’t exactly been one of the hotter topics in enterprise IT. Introduced as a IT service management best practice with ITIL v3, the general idea is that IT should provide a...
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